FAQ

I have a question about Shipping /returns?

See shipping & returns tab or if your question isn't answered there, contact beeeanshop@gmail.com

I have a question about washing my shirt/hoodie etc?

Please see clothing care tab!

How can I pay?

We accept secure payment via amex, google pay, apple pay, visa , mastercard & paypal!

I'm confused about the sizing?

we're based in the UK, so the first thing to note is the sizing will generally follow a UK size chart.

 Any info on the listing is taken directly from our supplier. The majority of garments are unisex- which usually just means they are measured like a traditional "men's" garment  (chest circumference) and are not fitted anywhere. If we describe something as women's, its specifically following the women's UK size chart and may be tailored to fit.

All garments are based on UK sizes, but some provide lettered sizing too. We recommend you go off measurements and not letters, as this can be really vague and vary from country to country. The best call is to measure yourself (a quick google of how to do so will help!) and compare that to the chest/waist sizes given.
In some instances we only have flat measurements, which is when you measure the clothes themselves across the chest/ waist area. For these, you can measure similar style clothes that fit you well and compare it to the listing info.

If you're still stumped, shoot us an email!

Can you get my size in stock?

If we do not have your size in tops or bottoms listed its likely the manufacturer of the blank garment doesn't offer it in that size. For hoodies, we can usually get a much wider range of sizes but for space reasons we don't stock them all in house. Please send us an email and we can check for you if it can be ordered in.

When will "X" be back in stock?

Most things are NOT restocked. Items produced out of house such as jewellery, berets, bags etc are made once because they are often crowdfunded. We don't have the funds to make them again after this because they are so expensive.

We decorate all garments in house so I have more control over restocking but it's not uncommon that an item is only ran once and never repeated. This could be due to poor sales or usually because it took too long to make. 

Items most likely to restock are beanies, pins or charms if they sold well.

Do you do customs?

Not at the moment. If we ever do, I will post on instagram!

Are you pet / smoke free?

We're smoke free for sure but not pet free (the stores namesake- "Bean" the cat lives here) If you have any allergy concerns feel free to dm us.

Got any other Q?

Email: beeeanshop@gmail.com